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Privacy Policy

Last updated: January 2025

1. Introduction

MedMLA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical education platform and services.

By using MedMLA, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

  • Name and email address
  • Medical school and graduation year
  • Study preferences and specialty interests
  • Account credentials
  • Payment information (processed securely through Stripe)

Usage Information

  • Study progress and performance metrics
  • Questions attempted and answers provided
  • Time spent on platform
  • Device and browser information
  • IP address and location data

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our educational services
  • Personalize your learning experience with AI-driven recommendations
  • Track your progress and generate performance analytics
  • Process payments and manage subscriptions
  • Send important updates about your account and services
  • Improve our platform and develop new features
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our platform (e.g., Stripe for payments, Firebase for authentication)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication through Firebase
  • Regular security audits and updates
  • Limited access to personal information by employees
  • PCI-compliant payment processing through Stripe

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and associated data
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@medmla.com

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information, please see our Cookie Policy.

8. Children's Privacy

MedMLA is intended for medical students and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not provide any personal information through our platform.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of MedMLA after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@medmla.com

Address: MedMLA Ltd, London, United Kingdom

Data Protection Officer: dpo@medmla.com